Nicky Hezler

Interactive Voice Response for business telephones

Interactive Voice Response (IVR) Meaning and Benefits

Although Interactive Voice Response (IVR) has been around for many years, very few businesses fully understand how to make use of it. By utilising speech recognition and pad-dialling, IVR will help businesses combat long waiting times and employee workload.   What Is Interactive Voice Response (IVR)? Interactive Voice Response (IVR) is an automated system that interacts …

Interactive Voice Response (IVR) Meaning and Benefits Read More »

unified communications as a service

What Is UCaaS and How Can It Benefit Your Business?

UCaaS (Unified Communications as a Service) is becoming the go-to solution for businesses with complex communication needs. UCaaS offers the same features as a traditional on-premise Unified Communication solution, but the main difference would be that UCaaS is deployed over the cloud and acts as a subscription service. This makes it accessible for a wide range of …

What Is UCaaS and How Can It Benefit Your Business? Read More »

cloud based telephone services for business

Cloud-based Telephony Solutions for Your Business

Cloud-based telephony solutions bring a wealth of advantages to business communication, especially as more businesses are adopting a hybrid workforce model. Thanks to Cloud-based Telephony, it is now easier than ever to make and receive calls from anywhere in the world, without the need for expensive telephone hardware such as phones and private branch exchanges. …

Cloud-based Telephony Solutions for Your Business Read More »

Yealink and Microsoft Business Solutions

The modern office requires flexible and dynamic technologies to improve business communications and collaborations. Yealink provides these technologies by being the first to market with their Microsoft Business Solutions that allow you to operate anytime and anywhere in the world with ease. Yealink’s device solutions for Microsoft Teams include:  MVC Series Conference Phones Desk Phones …

Yealink and Microsoft Business Solutions Read More »

Linkus UC Clients – Improved Efficiency with Powerful Tools

Designed for Yeastar business phone systems, Linkus UC Clients provide a single platform where employees can access functionalities such as integrated voice, messaging, and video conferencing without the need for additional third-party applications. Linkus UC Clients are available on most browsers, Microsoft Windows, macOS, iOS and Android which makes it easy to collaborate and improve …

Linkus UC Clients – Improved Efficiency with Powerful Tools Read More »

Yeastar S-Series VoIP PBX

The Yeastar S-Series VoIP PBX was designed to help small and medium enterprises make a giant leap in efficiency while saving costs. The S-Series unleashes the power of unified communications and provides flexibility with a field-upgradable modular design. By connecting business-enhancing features with free software updates, the S-Series will ensure reliability as your business grows.  …

Yeastar S-Series VoIP PBX Read More »